Have Questions About Your Countertop Project? We’ve Got Answers.

Natural stones are stones that are pulled from the Earth. Stones commonly used are Granite, Marble, or Quartzite. Each time a block of stone is quarried or cut from the earth is unique to itself.

-Quartz is a man made product that is produced to be as identical as possible to the last manufactured slab under the same name. Designs do not change commonly, but have been known to change over several years in small ways.

-Porcelain is a man-made material crafted to maintain consistent quality and appearance across production. Each tile or slab is manufactured to match others under the same design name as closely as possible. While designs typically remain stable, subtle changes may occur over time due to advances in technology or slight adjustments in production methods.

-Sintered stone is a man-made material engineered for consistency in quality and appearance across production. Each slab is manufactured to closely match others under the same design name. While designs are generally stable, minor variations may arise over time due to advancements in technology or slight adjustments in the manufacturing process.

-A template is a way that we can generate an exact size of your countertops based on your cabinets. This allows us to provide a countertop that looks the best and is consistent with its appearance.

-A template will also allow us to ‘scribe’ the countertops to the contours of the walls in your home.

-You do not always need a template for projects that are handled by professionals, but 99% of the time even professionals request a template because it ensures the countertops will look the absolute best they can. If you would like to install your own countertops, we can do a "make per draw".

-When we scribe to the walls in your home, this means that we cut or contour the countertops to the “flow” of the wall. Because there are not completely “Flat” or “Straight” walls in anyone’s home, a scribed countertop assures the smallest gaps possible.

-Each install is different, but each install generally only takes a few hours to do. An install can range from 1 hour to 5 hours depending on the complexity of the countertops and the amount of rooms that are getting countertops.

-If you would like to know the specifics of your install, please contact your project manager or feel free to ask us when we schedule your install arrival time.

-Sealer is a chemical that is applied to porous stones such as granite, marble, and quartzite. -The main purpose of sealer is to help prevent the growth of bacteria and help prevent stains from penetrating into the pores of the stone. -Sealer does have a limited lifespan and does differ from solution to solution. -We purposely use a multi-year sealer to provide peace of mind to our customers, but if you aren’t getting your countertops from us. You should absolutely ask how long your sealer is intended to last for, as some sealers are only good for a single year.

-If you have natural stone countertops, it’s important to keep them sealed to prevent the absorption of fluids.

-Although it does come with a cost, you can purchase a sealer and reseal your countertops once a year.